My first visit with Dr. Cooper et al. of Sweet Tooth Dental Loft left me a satisfied customer. List of pros - Efficient new patient admin process. Friendly receptionist. Comfortable & relaxing lobby environment. Appointment time was met within minutes of my arrival. Dental Assistant was friendly, provided clear information before and during her set up prior to Dr. Cooper's exam. Dr. Cooper is calm and friendly, provides clear explanations of what she is needing to do, doing or recommending to do and why, patiently answered any questions I had. I agreed to complete the recommended work (2 fillings and replacement of an existing filling) & was pleased to find out I did not have to come back later but instead - the DA began prep immediately and Dr. Cooper began the work as soon as I was ready.What I am trying to convey is that the entire experience was efficient, professional and delivered with proper courtesy / respect.List of cons - none.I look forward to the long term Dr. / patient relationship I will have with Dr. Cooper and Sweet Tooth Dental Loft. More